Cookie Policy

What Are Cookies

Cookies are small text files that are stored on your computer or mobile device when you visit our website. They are widely used to make websites work more efficiently and to provide a better, more personalized experience for users. Qolenix uses cookies to enhance your experience and improve our services.

Cookies contain information that is transferred to your device's hard drive. They help us recognize your device and remember certain information about your preferences and past actions. This enables us to provide you with a more tailored experience and helps our website function more effectively.

In addition to cookies, we may also use similar technologies such as web beacons, pixel tags, and local storage objects to collect information about your use of our services. These technologies serve similar purposes to cookies and are subject to the same principles outlined in this policy.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the proper functioning of our website and cannot be disabled in our systems. They are usually only set in response to actions made by you, such as logging in, filling out forms, or setting your privacy preferences. You can set your browser to block these cookies, but some parts of our website may not work properly without them.

Analytics and Performance Cookies

We use these cookies to collect information about how visitors use our website. This helps us understand which pages are most popular, how people navigate through our site, and how we can improve the user experience. All information collected by these cookies is aggregated and anonymous, so it cannot be used to identify individual users.

Functionality Cookies

These cookies allow our website to remember choices you make, such as your preferred language, region, or accessibility settings. They help provide a more personalized experience and remember your preferences for future visits. These cookies cannot track your browsing activity on other websites.

Marketing and Advertising Cookies

With your consent, we may use cookies to deliver relevant advertisements and measure the effectiveness of our marketing campaigns. These cookies may track your browsing habits and interests to show you more relevant content. You can opt out of these cookies through your browser settings or our cookie management tools.

How We Use Cookies

Qolenix uses cookies for several important purposes that enhance your experience on our platform. We use cookies to remember your login information so you don't have to enter it repeatedly, maintain your session while you browse our site, and remember your preferences such as language settings, accessibility options, and personalized wellness recommendations.

Cookies help us understand how you use our website, which pages you visit most often, and where you might encounter problems. This information allows us to improve our website design, content, and functionality to better serve your needs. We also use cookies to personalize your experience by recommending relevant yoga practices and wellness content based on your interests and activity.

For security purposes, cookies help us detect and prevent fraudulent activity, protect your account from unauthorized access, and ensure the integrity of our services. They also help us comply with legal requirements and maintain accurate records of user consent and preferences.

When you participate in our wellness programs, cookies enable us to track your progress, remember your favorite exercises, and provide personalized recommendations that align with your fitness level and goals. This personalization helps create a more effective and enjoyable wellness journey.

Third-Party Cookies

Our website may contain content and services provided by third parties, such as analytics providers, advertising networks, and social media platforms. These third parties may set their own cookies when you interact with their content on our website. We do not control these cookies, and this policy does not cover their use.

Common third-party services we may use include Google Analytics for website analytics, payment processors for handling transactions, and customer support tools for providing assistance. Each of these services may use cookies in accordance with their own privacy policies and cookie policies.

Social media plugins and sharing buttons may also set cookies to track your interactions with social content. If you are logged into social media platforms while browsing our website, these platforms may collect information about your visit in accordance with their privacy policies.

We carefully select our third-party partners and require them to maintain appropriate privacy and security standards. However, we recommend reviewing the privacy and cookie policies of these third-party services to understand how they handle your information.

Managing Your Cookie Preferences

You have several options for managing cookies on our website. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies or to alert you when cookies are being sent. Please note that disabling certain cookies may affect the functionality of our website and your ability to access certain features.

To manage cookies in your browser, look for cookie or privacy settings in your browser's preferences or settings menu. You can typically choose to block all cookies, allow only first-party cookies, or receive notifications before cookies are set. Most browsers also allow you to delete existing cookies from your device.

Qolenix provides a cookie consent banner when you first visit our website, allowing you to accept or decline non-essential cookies. You can change your cookie preferences at any time by clearing your browser cookies and revisiting our website, or by using any cookie management tools we provide in your account settings.

For mobile devices, you can manage cookies through your device's browser settings or through the privacy settings in our mobile application if you use our app. Remember that changing your cookie preferences may affect your experience on our website and other websites you visit.

Cookie Retention and Security

Different cookies have different lifespans depending on their purpose. Session cookies are temporary and are deleted when you close your browser, while persistent cookies remain on your device for a specified period or until you delete them manually. We set appropriate expiration dates for our cookies based on their purpose and function.

We implement appropriate security measures to protect the information stored in cookies and to prevent unauthorized access or manipulation. However, cookies may be vulnerable to security risks if your device or browser is compromised, so we recommend keeping your software updated and using secure browsing practices.

We regularly review and update our cookie practices to ensure they remain secure and comply with current privacy regulations. This includes monitoring the cookies we use, updating their security features, and removing or modifying cookies that are no longer necessary or secure.

Legal Basis and Consent

Our use of essential cookies is based on our legitimate interest in providing you with a functional website and services. For non-essential cookies, such as analytics and marketing cookies, we rely on your consent, which you can provide through our cookie consent banner or account settings.

You have the right to withdraw your consent for non-essential cookies at any time by adjusting your browser settings, clearing your cookies, or using our cookie management tools. Withdrawing consent will not affect the lawfulness of processing based on consent before its withdrawal.

In some jurisdictions, additional privacy rights may apply to cookies and similar technologies. We comply with applicable privacy laws and regulations, including the General Data Protection Regulation (GDPR) and other relevant privacy legislation.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, new technologies, or legal requirements. When we make material changes to this policy, we will notify you through our website, email, or other appropriate means before the changes take effect.

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies and similar technologies. The date of the last update will be clearly indicated at the top of this policy, and we will maintain previous versions for your reference if significant changes are made.

Your continued use of our website after any updates to this Cookie Policy constitutes your acceptance of the updated terms. If you do not agree with the changes, you may adjust your cookie preferences or discontinue using our services.

Contact Us About Cookies

If you have questions or concerns about our use of cookies, or if you need assistance managing your cookie preferences, please contact us through our website's contact form. Our privacy team will respond to cookie-related inquiries promptly and help you understand and control your privacy settings.

For technical issues related to cookies or browser settings, our support team can provide guidance on how to manage cookies in different browsers and devices. We are committed to helping you have a positive experience while maintaining control over your privacy preferences.